Delivery & Returns

  • Delivery is available within Australia only.
  • Free delivery on orders $100 and over.
  • All orders will be dispatched within 7 working days after payment has been received and confirmed.
  • Orders will be delivered to the address specified in your order details, please ensure all information is correct before placing an order.
For ‘Change of Mind’:  
  • We will provide you with an opportunity to exchange for other products on our site, or we will issue you with a credit note valued at the price of your returned products.
  • You must have the appropriate proof of purchase (e.g. the tax invoice provided with your order)
  • You must not have purchased the product over 30 days
  • The product must be in its original condition with all packaging and labels in-tact. For safety and hygiene purposes, this means you have not used your items.
  • These benefits given under our change of mind policy are in accordance to the right and remedies provided under the Australian Consumer Law.
  • The return postage will be at your own risk and cost. We recommend using a trusty service which offers tracking.
For ‘Faulty Items’:
  • If your order is received damaged or faulty, please contact us within 10 days of your purchase and send a photo of the damage.
  • The type of remedy will depend on the extent of the damage or fault. This may be either:
  • Offering a partial or full store credit or refund
  • Replace the product (subject to available stock)
  • Arrange for the product to be returned to us